Refund policy

Effective Date: [26-01-w Date]

We want you to be completely satisfied with your purchase. If you’re not, please review our refund policy below.

Eligibility for Refunds

Items must be unused, in their original packaging, and returned within 30 days of delivery.

Drop-shipped items may require additional processing time for refunds, as we coordinate with our partners.

We cannot accept returns for opened or used fragrances due to hygiene reasons.

Refund Process

Email us at [Insert Contact Email] with your order number to initiate a return.

Once we approve your return, you’ll receive a shipping label (if eligible).

Refunds will be processed within 7-10 business days after the item is received and inspected.

Exclusions

Clearance items or promotional sales are final and non-refundable.

Return shipping costs are the customer’s responsibility unless the item is defective or damaged.

4. Shipping Policy

Effective Date: [Insert Date]

We aim to deliver your favorite fragrances quickly and efficiently.

Shipping Methods and Locations

We ship both physical inventory and drop-shipped items globally (with exceptions in restricted regions).

Shipping rates and estimated delivery times vary depending on the product’s origin:

Physical Inventory: Shipped from our warehouse within 1-2 business days.

Drop-Shipped Products: Shipped directly from our partner’s warehouse, with processing times between 5-7 business days.

Tracking and Delivery

Tracking numbers will be provided for all orders via email once shipped.

For orders containing both physical and drop-shipped items, products may arrive separately.

Shipping Rates

Shipping fees are calculated based on the destination and product type during checkout. Free shipping may apply for orders over [Insert Threshold Amount].

Lost or Delayed Packages

Contact us immediately at [Insert Contact Email] if your package is delayed.

We are not responsible for delays caused by the shipping carrier or customs.

Damaged or Missing Items

If an item arrives damaged, email us within 48 hours of delivery with photos and your order number.

We will work with our shipping and drop-shipping partners to resolve the issue promptly.

Let me know if you'd like adjustments or more details added!

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